arrow-right cart chevron-down chevron-left chevron-right chevron-up close menu minus play plus search share user email pinterest facebook instagram snapchat tumblr twitter vimeo linkedin youtube subscribe dogecoin dwolla forbrugsforeningen litecoin amazon_payments american_express bitcoin cirrus discover fancy interac jcb master paypal stripe visa diners_club dankort maestro trash

Shopping Cart


FAQ

General

Who are these sections for?

These sections have been created for anyone who is building a Shopify website! They are ideal for both web designers and merchants who want a quick turnaround and an inexpensive solution.

In order for the sections to work, you need a to have a theme installed (even just the basic free theme Debut or Dawn that is included when you first sign up for Shopify). Though these sections should work with most themes, there could be problems that arise. Simply reach out to us if you encounter a problem and we can make it happen for you! 

Can I use these sections on non-Shopify websites?

These sections are built specifically for Shopify websites. You won’t be able to use these on other platforms, such as WordPress.

Can I use these sections on any theme?

Our sections should work with any theme. However, if you have any issues with yours (especially if your theme is heavily customized), please contact our support team and we'll promptly help you.

Do I need any coding experience?

No, you do not! All you need to know is how to download a file, copy its contents and paste it. The installation process is extremely easy, quick, and intuitive, and does not require any coding knowledge. And we provide guidance for you of course.

Will these work on Shopify 2.0 themes?

Yes, they work especially well with 2.0! While our pre-made content blocks should work on all versions of Shopify, on version 1.0 you'll only be able to add them to your homepage. We've prepared you a tutorial on how to add sections to other pages or we can do it for you with a custom installation add-on.

Do you create themes or apps for Shopify?

No, we currently do not create themes or apps.
The sections that we do create are basically supplements to the themes to make them better while giving you the flexibility to display your content in more ways while also providing an alternative option to subscribing for certain apps.

Are the themes compatible with RTL sites?

Yes, they are and there's nothing you need to do in order to make it work either!

Purchasing a section

Can I use purchased sections multiple times?

On the same site? Yes, you can use them as many times as you’d like. Things differ depending on whether you're running a Shopify 1.0 or 2.0 theme though. Instructions are included when you make a purchased.

On different sites? Only if you purchased the 'unlimited' license. Otherwise, you can only use the section on the one website you registered your purchase to.

What type of licenses are available?

We offer licenses for single or unlimited websites. If you’re a merchant who needs to add a section for their website, a single-use license will be enough. However, if you’re a web designer or developer, you can save hours of coding work by purchasing an unlimited license and using this section on multiple websites.

Click here to read our license agreement.

Do you offer returns or exchanges on purchased products?

We're sure you'll love our products. BUT, if you are not happy with the product that you downloaded, you couldn't get it to do what you expected, it didn't work for some reason or it doesn't fit your project any longer, contact us within 3 days for a refund.

Read our refund policy here.

How we can help

How do I get customer support?

Please submit a support request if you’re running into any problems.
* Please note that support is only available to customers who are logged into accounts with relevant purchase history.

Can you customize the section for us?

Yes, we offer customization services upon request. Simply reach out to us with your vision, and we will get back to you with a quote within 3 business days.

Can you help with the installation?

Yes, we provide installation help. Simply click on the installation add-on option when placing the product into your cart. You can also add the service to your cart from here.

Can I request a section to be built by you?

Yes, of course! We’d love to hear what your idea is and add it to our to-do list. You can submit a request here